
FAQs
FREQUENTLY ASKED QUESTIONS
A DEPOSIT IS REQUIRED TO BOOK A PARTY (NO DATE, OR TIME WILL BE RESERVED UNTIL)
YOUR DEPOSIT IS SUBTRACTED FROM YOUR BALANCE. DEPOSITS ARE NON-REFUNDABLE
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NO REFUNDS WILL BE ISSUED DUE TO BASIC ILLNESS. YOU MAY RESCHEDULE UPON AVAILABILITY.
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PARTIES MUST START ON TIME.
LATE GUEST, INCLUDING THE BIRTHDAY GIRL, WILL JOIN IN ON THE ONGOING ACTIVITY.
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ONLY PIZZA, CAKE, AND ICE CREAM ALLOWED.
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$25 FEE FOR SERVING AND GIFT OPENING (30 MINS).
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$50 FEE DUE UPON BOOKING FOR LAST MINUTE PARTIES.
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FINAL PAYMENTS ON ALL PARTIES ARE DUE 24 HOURS PRIOR. NO EXCEPTIONS.
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OUR LOCATION IS FULLY DECORATED (YOU ARE MORE THAN WELCOME TO ADD YOUR OWN THEME).
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WE SUPPLY PLATES, UTENSILS, OR NAPKINS FOR AN ADDITIONAL FEE OF $20.
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WE DO NOT REPAINT NAILS NOR DO WE ALLOW PARENTS TO DO SO.
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PARENTS ARE NOT ALLOWED TO SIT IN SERVICE CHAIRS.
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ONLY ONE PARENT IS ALLOWED TO STAY (BIRTHDAY GIRL'S MOM OR DAD).
OTHER GUESTS ARE ALLOWED IN THE WAITING AREA OR CAN RETURN FOR PICKUP.
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NO SMALL TODDLERS ARE ALLOWED IN THE PARTY AREA DUE TO LIABILITY.
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WAIVERS WILL BE PROVIDED FOR PARENTS TO SIGN PRIOR TO PARTY.
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MOBILE TRAVEL AND SET UP AVAILABLE.
TRAVEL FEE DEPENDING ON DISTANCE.
ACCEPTED FORMS OF PAYMENT: CASH, CASHAPP, PAYPAL, VISA, MASTERCARD
CONTACT US IF YOU HAVE ANY QUESTIONS OR CONCERNS